Frequently asked questions
Can't find what you need? Email [email protected].
Getting started
What does Upbird need from me?
Your website or app store link, and access to the social and ad accounts you want it to use. Upbird reads your product, works out who it's for and how you talk about it, and starts from there. You can correct anything it got wrong.
How fast does it start?
In seconds. Once your accounts are connected, Upbird writes the first posts and ads straight away and can publish immediately.
Who is it for?
App makers, online stores, software companies and service businesses that need steady marketing but don't have a marketing team, or have one person doing everything.
Which platforms does it work with?
Instagram, TikTok, LinkedIn, X, YouTube, Facebook, Threads and Pinterest for posts, and Meta, Google, TikTok and LinkedIn for ads.
How it works
Does Upbird really run on its own?
Yes. It creates content, posts it, launches ads, watches the results and shifts effort to what's working, around the clock. You set the guardrails and it stays inside them.
Can I review posts before they go out?
Yes. Turn on approvals and every post and ad waits for your OK. You can switch approvals on or off at any time.
What guardrails can I set?
Monthly and daily ad budgets, a maximum cost per sign-up or download, how often to post, words and topics to avoid, and which channels Upbird can use.
How does it know what's working?
It reads results from the accounts you connect, plus your website or app analytics if you link them, and matches each click, sign-up and download to the post or ad that caused it.
Content
Will it sound like us?
Upbird learns your tone from your own website and copy. You can add examples, words you like and words to avoid, and every post follows them.
What kind of content does it make?
Short videos, carousels, single image posts, text posts and ad copy, sized and written for each network.
Will it make things up about my product?
No. Upbird only uses facts from your product information and your results. If it can't back a claim up, it leaves it out.
Ads and billing
Do I pay for ads through Upbird?
No. Ads run on your own ad accounts and are billed by the platforms. Upbird never spends more than the budget you set.
Can I cancel any time?
Yes. Cancel in your account settings and you keep access until the end of your billing period. Your posts stay on your own accounts.
Your data
Who owns the content Upbird makes?
You do. Everything Upbird creates for you is yours to keep and use.
Do you use my data to train AI for others?
No. Your product information and results are used only to run your account. See our Privacy Policy.
How do I delete my data?
Delete your account in Settings, or email [email protected]. Details are in the Privacy Policy.
Your marketing, running in seconds
Connect your accounts and Upbird starts straight away.